Operations center
Category 03

IT Managed Services

We run your technology estate so your team can run your business. Proactive, always-on IT management with SLAs that actually mean something.

99.9%
Uptime SLA
Financially backed guarantee
<15m
P1 Response Time
Mean time to engage
24/7
Always-On
365 days, no exceptions
<4h
Mean Resolution
For critical incidents
Service Portfolio

Eight managed service disciplines

24/7 NOC Monitoring

Round-the-clock Network Operations Centre with proactive alerting, intelligent threshold management and rapid escalation to prevent incidents before they impact your business.

ITIL v4DatadogZabbixPagerDuty

Security Operations Centre

Managed SOC with real-time threat detection, SIEM correlation, automated response playbooks and 24/7 analyst coverage protecting your digital assets.

SIEMSOAREDRThreat Intel

IT Help Desk & End-User Support

Multi-tier service desk with SLA-driven resolution, remote and on-site support, VIP concierge tier and ITSM-integrated ticketing.

ServiceNowTier 1–3RemoteOn-site

Patch & Vulnerability Management

Systematic patching cadences, continuous vulnerability scanning, risk-prioritised remediation and compliance reporting across all assets.

QualysTenableCIS Benchmarks

Performance & Capacity Management

Ongoing baselines, trend analysis and capacity planning that ensure your infrastructure keeps pace with business growth and seasonal spikes.

APMSLI/SLOGrafanaSplunk

IT Asset Management

Complete visibility of hardware and software assets — procurement tracking, license optimisation, lifecycle management and CMDB maintenance.

CMDBITAMLicense Mgmt

Vendor Management

Act as your single point of accountability across all technology vendors — managing SLAs, renewals, escalations and performance reviews.

SLA MgmtTPRMRenewals

Infrastructure Maintenance

Scheduled and emergency maintenance windows, firmware updates, hardware break-fix coordination and environment health reviews.

Break-fixFirmwareChange Mgmt
Service Tiers

Choose the right coverage tier

Whether you need basic monitoring or a fully outsourced IT department, we have a tier that fits your needs and budget.

Essentials
NOC monitoring (business hours)Tier 1-2 helpdeskMonthly patchingQuarterly reviews
From $2,500/mo
Get quote →
Professional
24/7 NOC & SOC monitoringTier 1-3 helpdesk + VIPWeekly patching + vulnerabilityMonthly reviews + roadmap
From $6,500/mo
Get quote →
Enterprise
Dedicated NOC + SOC teamUnlimited helpdesk + on-siteContinuous patching + CMDBDedicated Account Director

Stop firefighting. Start innovating.

Let us handle your IT operations. Your team focuses on growth.